Customer Engagement Expert

7 days ago


Lahore, Punjab, Pakistan Excellence Solutions Inc. Full time
Job Description

We are seeking a skilled Revenue Growth Associate to join our team at Excellence Solutions Inc. In this role, you will be responsible for driving revenue growth and meeting sales targets by successfully closing sales over the phone.

Responsibilities:

  1. Outbound Sales Calls: Initiate outgoing calls to prospective customers from provided leads lists or databases.
  2. Pitching Products/Services: Present products or services to potential customers, highlighting their features, benefits, and value proposition.
  3. Overcoming Objections: Address any concerns or objections raised by potential customers and provide persuasive responses to close the sale.
  4. Building Rapport: Establish and maintain a positive and professional relationship with customers, creating a sense of trust and credibility.
  5. Closing Techniques: Utilize various closing techniques and sales strategies to secure sales and achieve individual and team targets.
  6. Achieving Sales Targets: Consistently meet or exceed daily, weekly, and monthly sales quotas set by the sales management.
  7. Follow-Up: Conduct follow-up calls to customers who showed interest but didn't make an immediate purchase, nurturing leads and potential sales.

Qualifications:

  • Sales Experience: Prior experience in outbound sales or telesales is highly desirable, preferably in a call center or similar environment.
  • Communication Skills: Excellent verbal communication skills to deliver persuasive sales pitches and handle objections effectively.
  • Persuasion and Negotiation: Demonstrated ability to influence and negotiate with potential customers to close sales successfully.
  • Goal-Oriented: Strong determination to achieve and exceed sales targets, with a results-driven mindset.


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