Lead Operational Excellence Specialist

1 day ago

Multan, Punjab, Pakistan beBeeExcellence Full time $40,000 - $60,000
Operational Excellence Lead

We're seeking an exceptional Operational Excellence Lead to join our team - a strategic thinker, client solutions architect, and project orchestrator.

Your key responsibility is to take on complex operational challenges and deliver fully executed AI agent workflows, from discovery to deployment.

You'll be the face of execution with our clients, driving clarity, alignment, and delivery across multiple stakeholders, systems, and constraints.

  • Owning end-to-end delivery of AI agent systems for enterprise clients, from SOP breakdown to live deployment.
  • Interface directly with client operations and product stakeholders to clarify use cases, gather technical and process requirements, and manage delivery expectations.
  • Converting ambiguous client SOPs into structured workflows, product specs, and execution plans.
  • Collaborating tightly with engineers to design and ship automation-ready solutions.
  • Leading structured implementation processes, including scoping, change management, UAT, and feedback integration.
  • Anticipating risks, misalignments, and process breakdowns—and solving them before they slow us down.
Key Requirements
  • 6+ years in product, solutions, or client delivery roles - proven track record of working with external clients or partners to deploy complex systems.
  • Experience owning delivery of B2B or enterprise software products or services, startup experience or entrepreneurial environments preferred.
  • Hands-on experience translating operational SOPs into structured workflows or software features.
  • Demonstrated ability to deliver under pressure, with limited oversight and shifting priorities.
  • Proficient with project management tools such as Notion, Jira, Trello, ClickUp, Asana or similar.
  • Comfortable building basic operational forecasts (e.g. time savings, resource allocation, deployment timelines) using Excel, Google Sheets, or Airtable.
  • Able to perform light data analysis to support decision-making and uncover process improvements.
  • Familiarity with modern workflow tools, APIs, and AI/automation ecosystems.
What We Offer
  • An opportunity to drive significant business growth by delivering operational excellence.
  • A collaborative environment where you can learn and grow with our team.

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