
Digital Transformation Lead
18 hours ago
We are seeking a seasoned business analyst to drive digital transformation initiatives.
- The ideal candidate will bridge the gap between business needs and technology, ensuring the successful delivery of digital applications that enhance user experience and drive business value.
- Collaborate with stakeholders to gather, document, and analyze business requirements for digital applications.
- Develop detailed business, functional, and technical specifications for digital solutions.
- Conduct gap analysis and recommend digital solutions that align with business objectives.
- Lead workshops, stakeholder interviews, and design sessions to capture business needs.
- Define and manage project scope, timelines, and deliverables for digital initiatives.
- Work closely with developers, designers, and product owners to ensure accurate implementation of requirements.
- Perform user acceptance testing (UAT) and ensure that digital applications meet business needs.
- Analyze digital application performance and user feedback to identify areas for improvement.
- Ensure compliance with digital security and data privacy standards.
- Prepare and present project reports, business cases, and impact analyses to senior management.
- Mentor junior business analysts and share best practices for digital transformation projects.
- 12+ years of experience as a Business Analyst, preferably in digital applications and transformation projects.
- Proven experience in gathering and analyzing requirements for digital platforms such as mobile apps, web applications, and customer portals.
- Strong understanding of Agile, Scrum, and Waterfall methodologies.
- Experience using BA tools such as JIRA, Confluence, Visio, and Lucidchart.
- Strong analytical and problem-solving skills with a solid understanding of digital business models and user experience (UX) design principles.
- Proficiency in creating process flows, wireframes, user stories, and use case diagrams.
- Hands-on experience with UAT planning and execution.
- Familiarity with digital technologies such as APIs, Cloud Platforms, and CRM systems.
- Strong stakeholder management and communication skills, with the ability to interact with technical and non-technical teams.
- Excellent documentation skills with the ability to produce business requirement documents (BRDs) and functional specifications.
- Bachelor's or Master's degree in Business Administration, Information Technology, or a related field.
- Certifications such as Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA).
- Experience with digital transformation projects in industries such as banking, retail, healthcare, or telecommunications.
- Knowledge of AI/ML-driven digital solutions, chatbots, and personalization technologies.
- Understanding of data analytics tools (e.g., Power BI, Tableau) to drive insights from digital solutions.
- Experience with low-code/no-code platforms for building digital applications.
This is a senior-level position that requires strong analytical skills and leadership qualities. The ideal candidate should be self-motivated, proactive, and able to work effectively in a collaborative team environment.
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