Technical Support Specialist

1 day ago

Lahore, Punjab, Pakistan beBeeTechnician Full time

At our organization, we are seeking a skilled Desktop Technician to join our team. The ideal candidate will have hands-on experience in a relevant position, with a strong focus on customer service and technical support.

This is an exciting opportunity for a motivated professional to take their career to the next level. As a Desktop Technician, you will be responsible for establishing, diagnosing, repairing, maintaining, and upgrading hardware and computer systems. You will work autonomously and collaboratively with colleagues to ensure seamless IT operations.

Requirements for this role include:

  • A minimum of 4 years of hands-on experience in a related field
  • A Bachelor's degree in Computer Science or a related field
  • Proficiency in providing support for MacBook systems
  • Strong knowledge of Windows 7 and more recent versions
  • Experience with mobile device support
  • Solid background in desktop support and customer service
  • Familiarity with Mobile Device Management (MDM) solutions, such as Workspace One or Mas360
  • Experience with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) tools, like Okta or OneLogin
  • Confidence in troubleshooting a wide variety of IT issues
  • Proficiency with Windows Server 2008 and newer
  • Experience with hosted services including Gmail and Office 365
  • Knowledge of security software such as Symantec and ESET Antivirus
  • Experience with printing services and management
  • Familiarity with Group Policy Objects (GPOs)
  • Experience with VERITAS Backup Executive for data backup
  • Knowledge of hosted VoIP service providers like Ring Central or Vonage
  • Ability to produce clear, concise, and well-organized documentation

As a member of our team, you will have the opportunity to contribute to the success of our organization and grow your skills and expertise. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

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