Technical Support Specialist

2 days ago

Lahore, Punjab, Pakistan beBeeSolution Full time
Technical Support Specialist Opportunity

About Our Solution

We enable top-performing e-commerce businesses to leverage first-party data infrastructure. Our customer data platform offers clean data collection, accurate attribution, and seamless integrations with leading ad platforms and retention tools.

The Role

We are looking for a Technical Support Specialist to lead the technical onboarding of new clients and ensure a smooth setup of our customer data platform. You will be responsible for configuring integrations, validating event tracking, and troubleshooting marketing pixels across various platforms like Google Ads, Meta Pixel/CAPI, Klaviyo, and more.

Key Responsibilities:

  • Configure our solution app for new merchants.
  • Implement tracking integrations for Google Analytics, Meta Pixel/CAPI, Google Ads, Klaviyo, and more.
  • Ensure each setup aligns with client goals and technical requirements.

Event Validation & Troubleshooting

  • Use browser DevTools to inspect event payloads and network calls.
  • Validate pixel events across Shopify Liquid and headless frontends.
  • Identify and resolve tracking issues quickly; escalate complex cases appropriately.
  • Maintain accurate, client-specific implementation documentation.

Process & Documentation

  • Follow structured onboarding checklists and contribute to process improvements.
  • Keep internal documentation and knowledge bases up-to-date.
  • Help train support automation tools with reliable technical input.

Requirements

  • Excellent written English and confident client communication via email and Slack.
  • 3+ years in a technical support, onboarding, or implementation role.
  • Familiarity with GA4, Meta Pixel, Google Ads, and other digital marketing tools.
  • Working knowledge of Shopify (themes, apps, and store setup).
  • Hands-on experience using DevTools to debug JavaScript and validate events.
  • Basic understanding of JavaScript and how web events are triggered.
  • Highly organized with strong attention to detail and documentation practices.
  • Self-motivated, reliable, and focused on delivering accurate results.

Nice to Have

  • Experience with Shopify Liquid or Hydrogen.
  • Familiarity with Klaviyo, Postscript, or similar martech tools.
  • Prior work at a CDP or Shopify-focused SaaS platform.
  • Exposure to Google Tag Manager (GTM) or other tag management systems.

  • Technical Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will be responsible for delivering exceptional technical and customer support for our asset management software.About the RoleRespond promptly and professionally to customer inquiries via email, chat, and phone.Diagnose and resolve...

  • Technical Support Specialist

    3 weeks ago

    Lahore, Punjab, Pakistan ibex. Pakistan Full time

    Direct message the job poster from ibex. PakistanFinance Professional with Client and Customer Support ExperienceCompany Descriptionibex is a global business process outsourcing (BPO) company that delivers innovative digital marketing, online acquisition technology, and customer engagement solutions to help companies acquire, engage, and retain customers....

  • Technical Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBeeTechnical Full time

    Job Title: Technical Support SpecialistAt our organization, we are seeking a skilled and experienced Technical Support Specialist to join our team. This individual will be responsible for providing technical support and assistance to staff members, resolving logged errors in a timely manner, and monitoring hardware, software, and system performance...

  • Technical Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBeeTechnical Full time

    Technical Support SpecialistWe are looking for a highly skilled technical support specialist to provide expert assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.Consulting with IT managers and other departments as required.Providing...

  • Customer Technical Support

    2 weeks ago

    Lahore, Punjab, Pakistan Cyber System Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Cyber System.Role DescriptionThis is a full-time, on-site role for a Customer Technical Support specialist located in Mozang Lahore. The Customer Technical Support specialist will be responsible for providing technical support to clients, addressing their...

  • Technical Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a highly skilled IT professional to fill the position of Technical Support Specialist. This role is ideal for someone who enjoys troubleshooting and resolving complex technical issues.ResponsibilitiesMaintain and develop in-house IT infrastructure.Provide remote technical support to clients.Carry out routine health checks and intrusion...

  • Technical Support Specialist

    1 week ago

    Lahore, Punjab, Pakistan StratifyIQ Full time

    Get AI-powered advice on this job and more exclusive features.StratifyIQ provided pay rangeThis range is provided by StratifyIQ. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$6,000.00/yr - $7,200.00/yrJob SummaryJoin our team as a Technical Support Specialist, providing exceptional...

  • Technical Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan EWS Group Full time

    Technical Support SpecialistApplyLocations: PER - Lahore, PKTime Type: Full timePosted On: Posted 2 Days AgoJob Requisition ID: R42700About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software...

  • Technical Support Specialist(Accounting)

    2 weeks ago

    Lahore, Punjab, Pakistan Contour Software Full time

    Technical Support Specialist(Accounting)Join to apply for the Technical Support Specialist(Accounting) role at Contour SoftwareTechnical Support Specialist(Accounting)20 hours ago Be among the first 25 applicantsJoin to apply for the Technical Support Specialist(Accounting) role at Contour SoftwareGet AI-powered advice on this job and more exclusive...

  • SaaS Technical Support Representative

    7 days ago

    Lahore, Punjab, Pakistan beBeeTechnical Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers via various communication channels.Your primary tasks will involve answering questions, resolving technical issues, and...