Customer Technical Support

3 weeks ago


Lahore, Punjab, Pakistan Cyber System Full time

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Role Description

This is a full-time, on-site role for a Customer Technical Support specialist located in Mozang Lahore. The Customer Technical Support specialist will be responsible for providing technical support to clients, addressing their inquiries, and troubleshooting issues. Day-to-day tasks include analyzing customer problems, implementing solutions, and ensuring customer satisfaction. The specialist will work closely with other team members to resolve technical challenges and improve user experience.

Qualifications
  • Technical Support and Troubleshooting skills
  • International Customer Support and Customer Satisfaction skills
  • Excellent English Speaking and Listening skills
  • Excellent written and verbal communication abilities
  • Ability to work collaboratively in a team environment
  • Experience and exposure with SQL
  • Bachelor's degree in Computer Science, Information Technology, or a related field

Timings are 5 pm to 2 am.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Outsourcing and Offshoring Consulting

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