Customer Service Specialist Assistant

7 days ago


Lahore, Punjab, Pakistan Parhlo Full time

Job Overview

We are seeking a highly skilled Customer Service Specialist to join our team at Parhlo. This role involves interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.

Key Responsibilities:

  1. Collaborate with customers to strengthen service competitiveness.
  2. Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner.
  3. Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.

Requirements:

  • A Levels/Intermediate or above.
  • Excellent English Written and Verbal Communication.
  • American or neutral accent.

What We Offer:

  • Medical Facility as an additional benefit.

Working Details:

  • US timings (5 Days a week).
  • Salary: Rs70,000.00 - Rs75,000.00 per month.

Essential Skills:

Communication Skills, Customer Satisfaction Management, Fluent in English.



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