
Client Success Partner
6 days ago
AffinityVibez Pvt Ltd is committed to excellence in business management consultancy. We offer a comprehensive range of job opportunities in Pakistan, catering to various industries and businesses.
Primary Job Responsibilities- Provide high-quality customer service and technical support through multiple channels.
- Respond to customer inquiries and resolve issues efficiently and effectively.
- Troubleshoot complex technical problems with services.
- Escalate critical matters to relevant departments or team members for further assistance.
- Maintain accurate records of customer interactions and issues according to company policies.
- Collect customer feedback to suggest improvements to products and services.
- Stay updated on new products and services through ongoing training and development.
- Collaborate with other departments to ensure seamless customer experiences.
- Meet and exceed customer satisfaction metrics and goals.
- Competitive salary determined during the interview process.
- EOBI benefits, Provident Fund, and monthly performance-based bonus.
- Appreciation-based rewards and bi-annual increments.
- Opportunity to grow professionally and personally in a dynamic work environment.
- Excellent customer service and technical support skills.
- Effective communication and problem-solving abilities.
- Ability to multitask and prioritize tasks efficiently.
- Relevant experience with SAP and CRM software.
- Collaborative mindset and teamwork skills.
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