Transformational Digitalization Leader

22 hours ago

Karachi, Sindh, Pakistan beBeeDigitalization Full time 20,000,000 - 25,000,000
Job Title: Digitalization Strategist

The Senior Lead Systems role is a strategic position responsible for the overall digital landscape of an organization. This role oversees project management, digital interventions, change management, quality assurance, and data analytics for digital transformation.

Key Responsibilities
  • Liaise with stakeholders to formulate the digitalization strategy
  • Identify and implement best adaptable practices
  • Coach and guide internal stakeholders on change and adaptation of best practices
  • Collaborate with leadership on digitalization roadmap
  • Influence and negotiate on delivery timelines
Areas of ResponsibilityStakeholder Management
  • Liaison between stakeholders to formulate the digitalization strategy
  • Identification and implementation of best adaptable practices
  • Coaching and guidance to internal stakeholders on change and/or adaptation of best practices
  • Collaboration with leadership on digitalization roadmap
  • Influence and negotiation on delivery timelines
  • Coordination with external vendors for identification of best solutions
Digitalization Strategy and Roadmap
  • Continuous research and development on possible digital interventions
  • Evaluation of technological products
  • Evaluation/prioritization and delivery of yearly projects related to digitalization landscape
  • Lead and prepare the yearly calendar for digital interventions and projects
  • Lead and manage external projects ensuring timely delivery
Change Management
  • Define a proper guideline for change management
  • Lead to ensure effective change management at all levels
  • Adapt a proactive approach to onboard leadership on organizational change
  • Device a guideline to inculcate change through different tools
Quality Assurance
  • Evaluation of service deliveries based on defined protocols and standards
  • Lead the identification of TAT breaches of tickets as well as hybrid processes
  • Devise a mechanism to conduct quarterly quality assurance of services delivered
  • Supervise and lead quantitative as well as qualitative analysis
  • Identification of gaps and mitigation plan with relevant stakeholders
Requirements
  • Masters degree with at least 8-10 years of relevant experience
  • Experience of leading 2 to 3 digital implementation projects
  • Hands-on experience of ERP such as SuccessFactors, SAP

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