Technical Support Specialist

2 days ago

Lahore, Punjab, Pakistan beBee Careers Full time 800,000 - 1,200,000
Job Title: Technical Support Specialist - Enhancing Customer Experience

About the Role:
We are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our internal and external customers.

Key Responsibilities:
  • Tackle complex issues and service requests reported via various channels
  • Diagnose and resolve technical problems using your expertise in Windows, Mac OS, and ITIL framework
  • Manage user accounts, permissions, and group policies on corporate resources
  • Provide Level-1 troubleshooting for network, systems, and software-related issues
  • Offer technical writing skills to effectively communicate with customers and stakeholders

Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Excellent verbal and written communication skills, along with technical writing skills
  • Problem-solving skills to identify root causes and opportunities for improvement
  • Ability to work well under pressure, prioritize tasks, and meet deadlines
  • Experience in ServiceDesk, Access, Incident, Change, Problem Management, and IT Infrastructure is preferred

What We Offer:
  • A dynamic work environment that fosters growth and learning
  • Opportunities to work with a talented team and contribute to the organization's success
  • A chance to develop your technical skills and expertise
  • Flexible shift timings to accommodate your needs

  • Technical Support Specialist

    3 days ago

    Lahore, Punjab, Pakistan beBeetechnical Full time 3,000,000 - 5,000,000

    Job Title: Technical Support SpecialistAbout the Role:This is an exciting opportunity to work as a Technical Support Specialist, providing expert technical guidance and support to our team.Your Key Responsibilities:

  • Technical Support Specialist

    5 days ago

    Lahore, Punjab, Pakistan beBeeSpecialist Full time 3,000,000 - 4,000,000

    Technical Support Specialist Job DescriptionJob SummaryWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to customers.This is a full-time position that requires strong technical skills, excellent communication skills, and the...

  • Technical Support Specialist

    4 weeks ago

    Lahore, Punjab, Pakistan Contour Software Full time

    Technical Support Specialist (L1-Accounting)Join to apply for the Technical Support Specialist (L1-Accounting) role at Contour SoftwareTechnical Support Specialist (L1-Accounting)Join to apply for the Technical Support Specialist (L1-Accounting) role at Contour SoftwareGet AI-powered advice on this job and more exclusive features.About ContourContour...

  • Senior Technical Support Specialist

    3 weeks ago

    Lahore, Punjab, Pakistan TechReacher Full time

    Direct message the job poster from TechReacherWe power the first-party data infrastructure for top-performing Shopify brands. Our Customer Data Platform (CDP) enables clean data collection, accurate attribution, and seamless integrations with leading ad platforms and retention tools. Fast-moving eCommerce teams rely on us for precision, speed, and clarity in...

  • Technical Support Specialist(Accounting)

    1 week ago

    Lahore, Punjab, Pakistan Contour Software Full time

    Technical Support Specialist(Accounting)Join to apply for the Technical Support Specialist(Accounting) role at Contour SoftwareTechnical Support Specialist(Accounting)20 hours ago Be among the first 25 applicantsJoin to apply for the Technical Support Specialist(Accounting) role at Contour SoftwareGet AI-powered advice on this job and more exclusive...

  • Technical Support Specialist for Genesys WFM

    2 weeks ago

    Lahore, Punjab, Pakistan beBeeGenesys Full time 800,000 - 1,500,000

    Job Title: Technical Support Specialist for Genesys WFMAre you a detail-oriented and technically skilled professional looking to join our team as a Technical Support Specialist for Genesys WFM? We are seeking a highly motivated individual with strong communication skills, a proactive mindset, and the ability to troubleshoot and resolve technical issues...

  • Technical Support Specialist(Networking)

    1 week ago

    Lahore, Punjab, Pakistan Contour Software Full time

    Join to apply for the Network Support Specialist role at Contour SoftwareJoin to apply for the Network Support Specialist role at Contour SoftwareGet AI-powered advice on this job and more exclusive features.About ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.About ContourContour Software has...

  • Technical Support Specialist

    2 days ago

    Lahore, Punjab, Pakistan beBeeTechnical Full time 3,500,000 - 5,000,000

    Customer Support ProfessionalWe are seeking a highly skilled Customer Support Professional to deliver exceptional technical and customer support for our asset management software.Provide prompt and professional responses to customer inquiries via email, chat, and phone.Diagnose and resolve technical issues, ensuring swift resolution and customer...

  • Technical Support Specialist

    5 days ago

    Lahore, Punjab, Pakistan beBeeField Full time 6,000,000 - 8,000,000

    Job OverviewWe are seeking a skilled Field Engineer to provide on-site technical support to our clients.Key Responsibilities:Provide timely and professional technical support to customersInstall, troubleshoot, and maintain hardware and software systemsAnalyze, diagnose, and resolve technical issuesTrain and educate customers on software and hardware...

  • Technical Support Specialist

    2 hours ago

    Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 600,000 - 1,200,000

    Job DescriptionWe are seeking an experienced technical support engineer with a profound knowledge of Linux and Windows to provide exceptional customer support to our clients worldwide.Key Responsibilities:Manage support systems, live chat, phone calls, and support tickets/emails.Administer Linux servers, providing technical support operations, including...