Customer Service Representative

2 weeks ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

We are seeking a highly skilled Patient Help Desk Specialist to join our Medical Billing team in Islamabad. The successful candidate will provide exceptional customer service and support to patients, manage their inquiries, and resolve billing issues.

Responsibilities:
  1. Provide world-class customer service and support to patients.
  2. Communicate effectively with patients via various channels.
  3. Handle patient correspondence with professionalism and clarity.
  4. Resolve complex billing issues efficiently.
  5. Maintain a smooth and efficient help desk operation.

To be successful in this role, you will need strong communication and interpersonal skills, proficiency in email writing and handling patient correspondence, and the ability to multitask and prioritize tasks efficiently.

Requirements:
  • Graduation in any related field.
  • Excellent communication and interpersonal skills.
  • Proficient in email writing and handling patient correspondence.
  • Able to multitask and prioritize tasks efficiently.

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