Customer Liaison Specialist

3 days ago

Lahore, Punjab, Pakistan beBeeCustomerService Full time 350,000 - 500,000

Fresh graduates with a Bachelor's degree in any field are encouraged to apply for a dynamic customer-facing role at a leading supplier of custom boxes.

Job Responsibilities
  • Deliver exceptional customer service by assisting customers with inquiries and providing information about products and services.
  • Process orders efficiently and manage customer complaints to ensure high levels of customer satisfaction.
  • Maintain accurate records of customer interactions and transactions, providing valuable insights for business growth.
  • Collaborate with team members to resolve customer issues promptly, promoting a culture of teamwork and collaboration.
  • Promote free design support and pricing options to potential clients, driving sales growth and revenue expansion.
Key Qualifications
  • Develop strong relationships with customers and colleagues through excellent communication and interpersonal skills.
  • Solve problems effectively with a customer-first attitude, driving results through effective decision-making.
  • Work efficiently in a fast-paced environment, handling multiple tasks simultaneously and prioritizing tasks and managing time effectively.
  • Apply analytical and technical skills by being proficient in MS Office and having basic accounting knowledge.
  • Communicate effectively with diverse customer groups by being fluent in English and Urdu.

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