Effective Operations Supervisor Wanted

5 days ago

Karachi, Sindh, Pakistan beBeeCash Full time 60,000 - 85,000

Job Overview

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  • ">
  • The Operations Supervisor role is responsible for overseeing daily operations to ensure smooth and efficient functioning. This position includes managing staff, maintaining high customer service standards, and ensuring compliance with health and safety regulations.">
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Key Responsibilities:

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  • Shift Operations:">
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    • Oversee daily operations during assigned shifts, ensuring all tasks are completed efficiently and to established standards.">
    • Coordinate staff schedules, breaks, and assignments to optimize productivity and customer service.">
    ">
  • Customer Service:">
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    • Evaluate customer needs and preferences to deliver exceptional service experiences.">
    • Address customer complaints and resolve issues promptly and effectively.">
    ">
  • Team Supervision:">
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    • Lead, motivate, and supervise team members during shifts.">
    • Provide training and guidance to new and existing staff to enhance their skills and performance.">
    ">
  • Inventory Management:">
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    • Monitor inventory levels and ensure adequate stock of all products.">
    • Conduct inventory counts and assist in ordering supplies as needed.">
    ">
  • Compliance and Safety:">
    • ">
    • Ensure compliance with health and safety regulations, food safety standards, and company policies.">
    • Conduct routine checks to maintain a clean, safe, and organized work environment.">
    ">
  • Cash Handling:">
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    • Oversee cash handling procedures, including opening and closing tills, making bank deposits, and ensuring accurate cash registers.">
    • Address any discrepancies and ensure proper documentation.">
    ">
  • Performance Monitoring:">
    • ">
    • Monitor sales performance during shifts and assist in implementing strategies to achieve sales targets.">
    • Provide feedback to team members to help them improve their performance.">
    ">
  • Reporting:">
    • ">
    • Prepare shift reports, including sales figures, inventory updates, and any incidents or issues encountered during shifts.">
    • Communicate relevant information to the store manager or assistant store manager.">
    ">

Requirements:

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  • Proficiency in using point-of-sale (POS) systems and basic computer skills.">
  • Ability to lead, motivate, and supervise a team to achieve operational excellence and deliver exceptional customer service.">
  • Commitment to providing outstanding customer service and resolving issues promptly and effectively.">
  • Excellent verbal and written communication skills to interact effectively with team members and customers.">
  • Strong problem-solving skills to address operational challenges and customer complaints.">
  • Ability to manage multiple tasks, prioritize responsibilities, and maintain an organized work environment.">
  • High level of accuracy in handling cash, monitoring inventory, and ensuring compliance with standards.">
  • Flexibility to work in a fast-paced environment and adapt to changing business needs.">
">

Education:

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  • High school diploma or equivalent. Additional education or training in hospitality or retail management is advantageous.">
  • Food safety certification is preferred but not necessary.">
"]},

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