Client Care Specialist

2 days ago


Islamabad, Islamabad, Pakistan Rythm LED Bulb Organization Full time
About Rythm LED Bulb Organization

We are a leading provider of innovative LED lighting solutions, committed to delivering exceptional customer experiences.

Job Title: Service Excellence Representative

We are seeking an experienced Customer Service Executive to join our team as a Service Excellence Representative. In this role, you will be responsible for providing top-notch customer service and support.

Key Responsibilities
  1. Provide timely and effective responses to customer inquiries via phone, email, and chat.
  2. Assist customers in product selection and provide accurate information on pricing, availability, and specifications.
  3. Process and manage customer orders with precision and efficiency.
  4. Resolve customer complaints in a professional and timely manner.
Requirements
  • Minimum 2 years of experience in customer service, preferably in the electrical/electronic manufacturing industry.
  • Excellent communication and problem-solving skills.
  • Ability to prioritize tasks and handle multiple customer inquiries simultaneously.


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