Customer Service Operations Leader

Job OverviewThe Call Center Team Lead/Sales & Marketing Specialist oversees a team of 40 agents managing inbound and outbound call operations.Key responsibilities include driving business results, developing strong leadership skills, and fostering sales and marketing expertise.Lead a team of customer service representativesDevelop and implement sales...

Job DescriptionAs a senior customer service leader, you will oversee the Call Center and Delivery Riders team, ensuring compliance with key performance indicators (KPIs) for the Home Delivery department. Your primary responsibility will be to meet sales targets as per agreed plans.You will handle inbound home delivery requests, customer queries, and...

Job Title: Senior Customer Experience LeaderWe are seeking a highly skilled and experienced leader to oversee our customer service operations in Lahore, Pakistan.This senior role requires strong leadership and communication skills to manage customer service teams effectively. The successful candidate will have a proven track record of delivering exceptional...

Team Lead Csr Job DescriptionRole Summary:This Team Lead Csr role is responsible for supporting, coaching, developing, and supervising a team of customer service representatives.Responsibilities:Support and coach team members to achieve their goals and develop their skills.Develop and implement strategies to improve team performance and productivity.Provide...

Job Title:A floor operations leader sought to oversee and drive exceptional customer experiences in a fast-paced dining environment.

Job Overview">">This is a shift-based position, involving work on holidays and compensation based on business needs.">Key Responsibilities">">Manage call volume; the team leader will ensure inbound calls are handled effectively according to business requirements.">Essential Skills and Qualifications">">Leadership and Team Management: The successful candidate...

Lead Customer Service RepresentativeAbout the Role:We are seeking an experienced leader to oversee a team of customer service representatives and ensure exceptional service delivery. The successful candidate will be responsible for managing day-to-day operations, monitoring performance metrics, and fostering a positive and collaborative work environment.Main...

We provide innovative Business Process Outsourcing (BPO) and specialize in the management of customer care services and back-office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail.Job Description:Manage large amounts of completely outbound calls in a timely manner.Follow our company's...

Job Title: Operations Assistant LeaderWe are seeking a highly organized and skilled individual to assist in overseeing day-to-day operations. This role is ideal for someone who values collaboration, personal growth, and empowering others.

Customer Service Rep / Limo Dispatcher Jobs in Lahore, PakistanJob Description:Dispatch Solutions Inc., a leading provider of innovative information services in Lahore, is seeking fresh graduates for the position of On Rotation Customer Service Rep/Limo Dispatcher. Join our dynamic team to help streamline operations and enhance customer experience in the...