Effective Customer Service Team Leader

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Job DescriptionAs a senior customer service leader, you will oversee the Call Center and Delivery Riders team, ensuring compliance with key performance indicators (KPIs) for the Home Delivery department. Your primary responsibility will be to meet sales targets as per agreed plans.You will handle inbound home delivery requests, customer queries, and...

Service Excellence LeaderThe Service Excellence Leader plays a vital role in the efficient and profitable operation of the dealership's service department. This individual builds customer relationships, ensures maximum efficiency, creates a positive working environment, and effectively manages the assets of the department.Key Responsibilities:Maintain a high...

Lead Customer Service RepresentativeAbout the Role:We are seeking an experienced leader to oversee a team of customer service representatives and ensure exceptional service delivery. The successful candidate will be responsible for managing day-to-day operations, monitoring performance metrics, and fostering a positive and collaborative work environment.Main...

Lead Customer Service ManagerThis pivotal role involves spearheading a team of customer service professionals. The ideal candidate should possess exceptional leadership abilities, along with the capacity to motivate and develop individuals.Key ResponsibilitiesCoach and mentor team members to enhance their performance and achieve goals.Provide guidance on...

This is a shift-based job, including working on holidays and paid extra sitting depending on business needs.Operational Efficiency and Call Management:Manage call influx; team leader will ensure inbound calls are handled effectively based on business needs.Responsibilities include leading and managing a team of Officers-Inbound, ensuring high-quality service...

Job Title:Team Lead Customer ServicesJob Description:To be the point of contact for handling the Call Center and Delivery Riders team, ensuring effective communication and teamwork.Ensure compliance with Key Performance Indicators (KPIs) to drive business growth.Lead sales efforts to achieve targets as per agreed plans, fostering a competitive environment...

As a customer service leader, you will be responsible for providing exceptional support to customers via phone calls. Your key responsibilities include answering incoming calls, resolving issues, and addressing customer concerns.You will also be expected to lead and manage a team of call center officers, providing backup support and ensuring team goals are...

Job Title: Senior Customer Experience LeaderWe are seeking a highly skilled and experienced leader to oversee our customer service operations in Lahore, Pakistan.This senior role requires strong leadership and communication skills to manage customer service teams effectively. The successful candidate will have a proven track record of delivering exceptional...

This is a Shift Base Job, including working on holidays and Paid Extra Sitting depending on the business needOperational Efficiency and Call Management:To manage Call influx Team leader will ensure to take Inbound Calls on the business need.To lead and manage a team of Officers-Inbound, ensuring they deliver high-quality service and meet key performance...