Administrative Operations Manager

Job Summary

This is a key leadership role that requires driving academic excellence, monitoring student progress, and analyzing performance across various departments.

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• The ideal candidate will have excellent communication skills to serve as a liaison between functional heads and the CEO's office.

• A strong analytical mind is necessary for critical operational or administrative matters related to departmental performance.

• High-level secretarial services including report preparation, meeting coordination, and minute-taking are required for this position.

• Maintaining confidentiality, integrity, respect, and sensitivity in advisory roles is essential for this job.

• The successful candidate will offer operational and administrative guidance to reporting personnel.

About This Role

This role is responsible for supporting the CEO by providing high-level administrative services and offering guidance on operational and administrative matters.

The ideal candidate will be highly organized, with excellent communication and interpersonal skills, and the ability to maintain confidentiality and discretion.

This is a challenging role that requires a high level of professionalism, expertise, and knowledge of administrative practices.

The successful candidate will have the ability to work independently, manage multiple priorities, and maintain accurate records.

Responsibilities

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• Drive Academic Excellence: Contribute to the growth and development of the Academics department.

• Student Progress Monitoring: Regularly follow up on students' progress, providing targeted support to underperforming students.

• Campus-Wide Performance Review: Analyze and monitor the performance of all departments across campuses, including Administration, Academics, HR, and others.

• Liaison Services: Serve as a key contact for functional heads (HODs) at various campuses and departments, coordinating operational and administrative matters related to the CEO's office.

• Operational Insights: Discuss critical operational or administrative matters with heads of departments, summarizing these for informed decision-making by the CEO.

• Executive Support: Provide high-level secretarial services to the CEO, including report preparation, meeting coordination, minute-taking, correspondence with internal/external entities, and ensuring exceptional service standards.

• Professional Conduct: Maintain confidentiality, integrity, respect, and sensitivity in advisory roles.

• Guidance and Direction: Offer operational and administrative guidance to reporting personnel.

What We Offer

We offer a dynamic work environment that values collaboration, innovation, and continuous learning.

Our organization is committed to supporting the professional growth and development of its employees through training and mentorship opportunities.

We are an equal opportunities employer and welcome applications from diverse candidates.

Join our team and be part of a motivated and dedicated workforce that is passionate about delivering exceptional results.