Technical Expert

23 hours ago

Faisalabad City Tehsil, Pakistan beBeeExpert Full time $85,000 - $115,000

This is a senior technical role requiring expertise in troubleshooting complex issues, collaborating with teams to drive improvement, and mentoring junior engineers.

Key Responsibilities
  • Develop effective solutions for intricate technical problems.
  • Collaborate with cross-functional teams to resolve complex issues and optimize processes.
  • Create detailed documentation of technical issues and solutions in a ticketing system or knowledge base.
  • Elevate issues as needed with thorough information for escalation.

To excel in this position, you should have:

Requirements
  • A minimum 3-year tenure in Technical Support or Customer Support.
  • A solid grasp of SQL and API fundamentals.
  • Familiarity with at least one programming language.
  • Exceptional communication and collaboration skills.

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