High-Impact Quality Management Specialist
3 days ago
Transforming careers require a profound impact.
HSBC seeks an experienced professional to join our team as a Senior Manager Delivery Quality and Consistency.
Key Responsibilities- Develop, implement, and maintain QA frameworks for operational resilience, ensuring alignment with relevant group frameworks.
- Conduct periodic reviews of operational resilience processes, policies, and practices to ensure consistency across the bank and identify opportunities for improvement.
- Document and socialize review outcomes, agreeing on specific actions with key stakeholders based on findings.
- Support remediation of actions from QA gaps identified, ensuring consistent application of operational resilience standards.
- Identify opportunities to uplift standards for consistency and work with Infrastructure teams to implement these.
- Perform QA reviews on operational resilience testing, identifying gaps and recommending enhancements.
A role where you can make a real impression, working with a global organization that enables businesses to thrive and economies to prosper.
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