Payroll Quality and Controls Professional

2 days ago

Hyderabad City Taluka, Pakistan beBeeCompliance Full time 10,000,000 - 12,000,000
Job Description

We are seeking a skilled Payroll Quality and Controls Specialist to join our team. As a key member of our Global People Services (GPS) Payroll operations, you will play a critical role in strengthening the culture of quality and compliance across our payroll processes.

You will be responsible for driving the implementation of a payroll quality and controls framework, conducting audits, supporting compliance activities, and promoting adherence to Standard Operating Procedures (SOPs) and internal controls. Your work will directly impact payroll accuracy, risk mitigation, and continuous improvement.

Your Responsibilities
  • Design and implement a Payroll Quality and Controls Framework, including audit tools, risk controls, and data validation protocols.
  • Conduct regular quality audits of payroll transactions, processes, and vendor deliverables.
  • Ensure that SOPs are current, consistently followed, and aligned with control requirements—escalating gaps or inconsistencies and identifying opportunities for improvement.
  • Partner with the Internal Controls and Compliance teams to strengthen payroll risk management practices and promote audit readiness.
  • Support Business Continuity Plan (BCP) testing and related governance activities.
Issue Management & Root Cause Analysis (RCA)
  • Lead or contribute to root cause analysis (RCA) for payroll errors, escalations, and compliance breaches.
  • Identify trends, risks, or control gaps based on data and issue analysis.
  • Recommend and follow through on corrective and preventive actions, working closely with operations and vendors.
Vendor Governance & Stakeholder Engagement
  • Support the evaluation and monitoring of payroll vendor performance, including adherence to SLAs and quality expectations.
  • Collaborate with IT&D, Finance, Compliance, and regional Payroll teams to embed control mechanisms and drive improvements.
  • Participate in service reviews and process assessments to reinforce quality outcomes and vendor accountability.
Data & Reporting
  • Perform data validations and exception reporting to ensure payroll accuracy and compliance.
  • Track and report on control effectiveness, audit outcomes, and action item progress.
  • Support the creation of dashboards and summary reports related to audit findings, error trends, and compliance status.
Culture & Enablement
  • Strengthen a culture of Quality and Controls across GPS Payroll operations.
  • Actively promote awareness of control responsibilities and the value of compliance through communication and engagement.
  • Contribute to knowledge sharing, onboarding materials, or awareness sessions related to payroll quality and audit readiness.

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