Deposit Portfolio Manager

5 days ago


Lahore, Punjab, Pakistan Samba Bank Limited Full time

Samba Bank Limited is seeking a highly motivated Branch Banking Specialist to join our team. As a key member of our organization, you will be responsible for driving growth and profitability by managing the branch's low-cost deposit portfolio, cross-selling products, and deepening customer relationships.

About the Opportunity

This is a unique opportunity to develop your skills and expertise in sales, customer relationship management, and regulatory compliance.

  • Main Responsibilities:
  • Drive branch revenue growth by consistently growing low-cost deposit portfolios and managing overall costs.
  • Build strong customer relationships through effective cross-selling of all bank products to existing and potential customers.
  • Maintain and increase deposit portfolios as per allocated targets.
  • Develop a comprehensive strategy for acquiring non-traditional banking (NTB) deposits and build a strong foundation for NTB growth.
  • Improve customer satisfaction through continuous acquisition and retention strategies.
  • Address customer complaints efficiently by ensuring processes are understood and followed.
  • Provide regular training and development to ensure compliance with established plans.
  • Manage administrative and human resources functions affecting floor operations.
  • Implement robust security measures to protect customer data.
  • Deliver exceptional customer service to drive long-term relationships with the bank.
Requirements
  • A bachelor's degree in Business Studies or related field.
  • 8-10 years of relevant experience in branch banking, preferably with a focus on sales and customer relationship management.
  • Strong communication, conflict resolution, and customer service skills.
  • Familiarity with KYC/AML regulations and operational risk management principles.


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