Technical Operations Manager

1 week ago

Islamabad, Islamabad, Pakistan beBeeTechnical Full time 800,000 - 1,200,000

Key Technical Support Specialist

About the Role

This position is responsible for providing high-level technical support to internal teams, with a focus on ensuring seamless IT operations and effective communication.

The ideal candidate will possess strong analytical skills, excellent problem-solving abilities, and a proven track record of delivering results in a fast-paced environment.

As a member of our IT team, you will play a key role in maintaining the integrity and security of our systems, while also providing expert guidance and training to staff members as needed.

Responsibilities include:

  • Providing software and hardware support, including setup, configuration, and troubleshooting.
  • Maintaining and upgrading IT equipment and devices, such as printers, laptops, and scanners.
  • Setting up and configuring network-connected devices, including routers, access points, and switches.
  • Overseeing the management of domain licenses and subscriptions.
  • Ensuring data integrity through regular backups and prompt data recovery procedures following system failures.
RequirementsEducation and Experience
  • Bachelor's degree in Computer Science or Information Technology. Relevant certifications (e.g., CompTIA A+, MCP) will be an added advantage.
  • At least 2-3 years of demonstrated experience in managing IT operations with a reputable organization.
Skills and Abilities
  • Proficient in Microsoft 365 (M365), Google Workspace, Active Directory (AD), Google Cloud, Oracle Fusion, and Microsoft Dynamics.
  • Proficiency with access points, understanding of mesh networking technologies, and familiarity with SmartZone controllers.
  • Ability to stay up-to-date on new technologies and adapt to changing IT environments.
  • Strong verbal and written communication skills, with excellent report writing abilities.
  • Intermediate level skill in Microsoft Office (Excel, Word, PowerPoint) and Google Suite
  • Problem-solving skills
  • Ability to multitask in a fast-paced work environment
Company Culture and Values

Our organization values innovation, teamwork, and customer satisfaction above all else. We believe in fostering a culture that promotes growth, collaboration, and mutual respect.

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