Assistant Property Manager

2 weeks ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time
Virtual Assistant - Property Management
This is a highly skilled and detail-oriented role that requires excellent communication skills, critical thinking, and problem-solving abilities. The successful candidate will work closely with the property management team to ensure smooth operations and provide excellent service to tenants and vendors.

Key Responsibilities:
1. Work Order Management: Review and process incoming maintenance work orders submitted by tenants via AppFolio. Analyze and interpret vague or unclear work order descriptions using critical thinking skills to identify the actual issue.
2. Tenant Communication: Communicate professionally with tenants to clarify maintenance requests when descriptions are unclear. Exhibit excellent spoken English skills to ensure seamless interactions.
3. Utility Coordination: Manage utility accounts for properties, ensuring utilities are turned off at vacant properties and turned on when occupied. Coordinate with utility companies to resolve any issues and pay utility bills in a timely manner to avoid service interruptions.
4. Collaboration and Teamwork: Work closely with the property management team, vendors, and other virtual assistants to ensure tasks are completed efficiently. Foster a positive and supportive team environment.
5. Attention to Detail: Maintain accurate records of maintenance tasks, vendor assignments, and utility payments. Ensure that all maintenance requests are resolved promptly and to high standards.

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