
Virtual Property Coordinator
2 weeks ago
A detail-oriented individual is required to assist in the management of properties. This includes coordinating with vendors, managing utility accounts, and ensuring that all maintenance requests are resolved promptly. The ideal candidate will have excellent communication skills, critical thinking, and problem-solving abilities.
Key Qualifications:
1. Excellent Spoken English Skills: Ability to communicate fluently and professionally with tenants, vendors, and team members.
2. Critical Thinking and Problem-Solving Skills: Capacity to assess unclear or incomplete information and determine the most effective course of action.
3. Team Player: Collaborative mindset with the ability to work effectively in a remote team environment. High degree of self-sufficiency and strong interpersonal skills.
4. Familiarity with Property Management Software: Experience with property management software such as AppFolio is advantageous.
Responsibilities:
Work Order Management: Review and process incoming maintenance work orders. Analyze and interpret vague or unclear work order descriptions using critical thinking skills. Assign work orders to vendors based on the nature of the problem.
Tenant Communication: Communicate professionally with tenants to clarify maintenance requests. Exhibit excellent spoken English skills to ensure seamless interactions.
Utility Coordination: Manage utility accounts for properties. Turn off utilities at vacant properties and turn them on when occupied. Pay utility bills in a timely manner to avoid service interruptions.
Collaboration and Teamwork: Work with the property management team, vendors, and other virtual assistants to ensure tasks are completed efficiently. Foster a positive team environment.
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