
CPaaS Onboarding Lead
6 days ago
- Guide customers through the onboarding process, including API integration and platform setup along with support from Tech Team.
- Ensure a smooth transition from sales to active usage of the CPaaS platform.
- Provide training sessions on the platform's features, tools, and best practices.
- Create knowledge base resources (e.g., guides, tutorials) to help customers use the platform efficiently.
- Regularly check in with customers to understand their goals and challenges.
- Provide personalized recommendations to enhance their communication strategies.
- Act as the primary point of contact for issue resolution, coordinating with technical teams when needed.
- Monitor escalations to ensure timely problem solving.
Additional responsibilities include building strong relationships with key stakeholders to foster trust and loyalty, advocating for customer needs internally, influencing product roadmaps and feature development, and monitoring account health through metrics like usage trends and engagement levels.
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Lead Customer Services
21 hours ago
Islamabad, Islamabad, Pakistan Zeta Technologies (Pvt) Ltd. Full timeRole SummaryThe ideal candidate is a technically savvy professional with a strong grasp of CPaaS integrations and a passion for client success. They will lead onboarding, foster long-term relationships, and serve as the main point of contact to ensure customers derive maximum value from the platform.Duties And ResponsibilitiesGuide customers through the...
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Technical Account Manager
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeRole SummaryThe ideal candidate is a technically savvy professional with a strong grasp of CPaaS integrations and a passion for client success. They will lead onboarding, foster long-term relationships, and serve as the main point of contact to ensure customers derive maximum value from the platform.
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Customer Success Specialist
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob OverviewThe ideal candidate for this role is a technically savvy professional with a strong grasp of CPaaS integrations and a passion for client success.They will lead onboarding, foster long-term relationships, and serve as the main point of contact to ensure customers derive maximum value from the platform.
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Client Success Lead
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeDuties And Responsibilities:Customer Onboarding: Guide customers through the onboarding process, including API integration and platform setup along with support from Tech Team.Smooth Transition: Ensure a smooth transition from sales to active usage of the CPaaS platform.Platform Training: Provide training sessions on the platform's features, tools, and best...
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Onboarding Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Motive Full timeWho we are:Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...
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Onboarding Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Motive Technologies, Inc Full timeWho we are:Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...
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Onboarding Development Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAbout the Role:As a professional in this position, your primary objective is to deliver engaging and informative training sessions to new team members. Your expertise will help them navigate their onboarding schedule and contribute to the growth of our onboarding program.The Onboarding Specialist role is a key position on the onboarding facilitation team...
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Onboarding Content Developer
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeThe Onboarding Specialist plays a crucial role in delivering informative training sessions and helping new team members navigate their onboarding schedule.This lead role reports to the Sales Onboarding Program Manager and specializes in not only delivering training content but also responding to requests from stakeholders and leading initiatives to keep the...
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Onboarding Specialist Pakistan
2 weeks ago
Islamabad, Islamabad, Pakistan Motive Full timeMotive empowers those managing physical operations with tools to enhance safety, productivity, and profitability. For the first time, safety, operations, and finance teams can manage drivers, vehicles, equipment, and fleet-related expenses within a single system. Coupled with industry-leading AI, the Motive platform offers complete visibility, control, and...
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Onboarding Content Developer
14 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeOnboarding Program Specialist">As a key member of our onboarding facilitation team, you will be accountable for delivering informative training sessions to help new team members develop their skills and knowledge.">You will specialize in conducting training content to new team members, responding to requests from stakeholders, and leading initiatives to keep...