Operations Manager

3 days ago

Islamabad, Islamabad, Pakistan beBeeEcommerce Full time

We are looking for an experienced professional to fill a critical role within our organization. As a key member of our team, you will be responsible for overseeing the full-stack performance of our operational engine.

The ideal candidate will have a proven track record of success in e-commerce operations, with a strong background in digital product management, fulfillment, and order management systems. They will also possess excellent communication and team leadership skills, with the ability to work effectively in a fast-paced environment.

Job Responsibilities:
  • Platform Operations & Management
    • Lead the day-to-day management of our marketplace platform (web + app) in collaboration with Product & Tech teams.
    • Monitor real-time performance (orders, traffic, uptime), and ensure smooth functioning of checkout, seller dashboards, and customer flows.
    • Own seller onboarding workflows, product listing health, and inventory syncs across integrated brand systems (e.g., Shopify, ERPs).
    • Define and enhance operational SLAs for seller activity, order processing, and returns.
  • Platform Performance & Seller Enablement
    • Serve as platform custodian: lead QA, UAT, and post-release testing for marketplace flows.
    • Collaborate with Product team on enhancements to seller tools, return modules, and operational automation (e.g., SLA alerts, auto-cancellation).
    • Train and enable partner brands on our backend, including inventory updates, order fulfillment, and promotion setup.
    • Oversee order lifecycle from placement to delivery across all platforms (web/app).
    • Manage fulfillment operations including warehousing, inventory tracking, and last-mile logistics.
    • Lead relationships with 3PL/courier partners; negotiate terms, monitor SLAs, and manage escalations.
    • Ensure timely and cost-efficient delivery operations across regions.
  • Packaging & Returns
    • Design and maintain standard packaging guidelines in line with brand positioning.
    • Set up scalable, efficient return/reverse logistics process for fashion items.
  • Performance & Inventory Management
    • Monitor real-time order flow, warehouse inventory levels, and partner compliance.
    • Optimize operations to reduce cancellations, delays, and out-of-stock issues.
    • Serve as operational POC for fashion brands onboarding the marketplace.
    • Define and enforce SLAs for dispatch, returns, quality control, etc.
    • Help onboard and train partners on packaging, delivery protocols, and tech tools.
  • Process & System Improvements
    • Work closely with Product/Tech teams to streamline order tracking, dispatch, and warehouse integrations.
    • Recommend tools, dashboards, and automation to scale operations efficiently.
Requirements:
  • Bachelor's degree in Supply Chain, Operations, or related field (MBA preferred).
  • 7+ years experience in e-commerce, 3PL, or retail operations (fashion domain a big plus).
  • Hands-on experience with digital product management, fulfillment, and order management systems.
  • Strong knowledge of last-mile delivery landscape in Pakistan.
  • Familiarity with returns, exchange policies in fashion retail is a plus.
Key Skills:
  • Operational planning and process optimization
  • Crisis and escalation management
  • Excellent communication & team leadership

We offer a dynamic work environment that fosters growth and development. Our team is passionate about delivering exceptional results and making a positive impact. If you're a motivated and talented individual who thrives in a fast-paced environment, we encourage you to apply.

  • Video Editor

    3 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization helping individuals and organizations to reach their true potential by offering them innovative and sustainable solutions.We are hiring experts for the following positions and would like to get experienced applications. It would give you exposure to...

  • Social Media Marketer

    3 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization dedicated to helping individuals and organizations reach their full potential through innovative and sustainable solutions.We are currently hiring experienced professionals for the following positions, offering exposure to international projects and...

  • Website Developer

    3 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization helping individuals and organizations to reach their true potential by offering them innovative and sustainable solutions.We are hiring experts for the following positions and would like to receive experienced applications. This opportunity provides...

  • Graphic Designer

    3 weeks ago

    Islamabad, Islamabad, Pakistan Operations Pro Full time

    Operations PRO (PVT) Limited is a Software Development, Management Consulting, and Training Organization dedicated to helping individuals and organizations reach their full potential through innovative and sustainable solutions.We are currently hiring experienced professionals for the following positions, offering exposure to international projects....

  • Operations Manager

    3 weeks ago

    Islamabad, Islamabad, Pakistan Star Land Marketing Private Limited Full time

    Operations Manager Star Land Marketing Private Limited, Pakistan Ensure all operations are carried out in an appropriate, cost-effective way.Improve operational management systems, processes, and best practices.Purchase materials, plan inventory, and oversee warehouse efficiency.Help the organization's processes remain legally compliant.Formulate strategic...

  • Operations Manager

    10 hours ago

    Islamabad, Islamabad, Pakistan Taha Younis & Co Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with GoogleContinue with GoogleTaha Younis & Co. is a parent company offering a diverse range of services across multiple industries, including telecom, food, and automotive. With a strong focus on innovation...

  • Operations Manager

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    **Operations Management Role**This position is responsible for overseeing the day-to-day operations of a team, ensuring smooth functioning of processes and effective communication channels within the organization.Responsibilities:Manage day-to-day operations tasks to maintain efficient workflowsMaintain open and clear communication channels with team...

  • Manager Operations

    7 days ago

    Islamabad, Islamabad, Pakistan beBee Careers Full time

    Operations ManagerAbout the Role:The Operations Manager will oversee daily ATM operations, including software installations, networking, and hardware upgrades. They will be responsible for developing wireless networking solutions for ATM connectivity, remote monitoring, and maintenance.Key Responsibilities:Oversee daily ATM operations to ensure smooth and...

  • Operations Manager

    3 weeks ago

    Islamabad, Islamabad, Pakistan Translation Empire Full time

    This is an exceptional job opportunity to join the UK's leading translation and interpretation company, EMPIRE GROUP. We are looking for a full-time Operations Manager for our office located in Phase 7, Bahria Town, Islamabad. The incumbent will be responsible for formulating strategy, improving performance, procuring materials and resources, and securing...

  • Operations Manager

    10 hours ago

    Islamabad, Islamabad, Pakistan NETS-International Group Full time

    Company DescriptionNETS is a leading global Solutions Provider and Systems Integrator dedicated empowering the future through our integrated approach and commitment to delivering Innovative, Intelligent, and Integrated Solutions (NETS 3 I's) Effectively, Efficiently, and Economically (NETS 3 E's). Our service portfolio covers 3 verticals namely...