Incidence Management and Root Cause Analysis Professional

About the RoleWe are looking for a highly skilled Senior Site Reliability Engineer with expertise in monitoring, performance optimization, and ensuring high availability for SaaS web applications. This role will focus on monitoring application performance, uptime, and reliability, working closely with engineering and DevOps teams to maintain seamless...

Incident Coordinator Job OpportunityThe Incident Coordinator will drive major incidents to resolution in accordance with agreed procedures and service levels.Command and control presence on Bridges and Incident Calls.Ensure activities and resolution are properly executed and documented.Work on projects/issues of low to medium complexity as assigned.Trigger...

Incident Coordinator IBEX Global, Pakistan Bachelor degree in IT or Telco, or equivalent through experience. The Incident Coordinator will hold the responsibility for driving major incidents through to resolution in accordance with agreed procedures and service levels.Provide a command and control presence on Bridges and Incident Calls.Ensure that the...

Incident Response SpecialistThe Incident Coordinator role is a critical position within our organization, responsible for driving major incidents to resolution in accordance with agreed procedures and service levels. This involves providing a command and control presence on Bridges and Incident Calls, ensuring that activities and resolutions are properly...

Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide exceptional technical support to clients, ensuring prompt resolution of technical problems.Troubleshoot desktops, laptops, printers, and other hardware LAN/Wi-Fi issues with precision and efficiency.Perform remote troubleshooting using diagnostic techniques and...

Maintenance Operations Manager - Injection MoldingThis senior position requires a highly skilled professional to oversee the maintenance of injection molding machines, molds, and ancillary equipment. You will be responsible for minimizing unplanned downtime through timely and efficient troubleshooting and root cause analysis of machine breakdowns.

An EHS Officer is responsible for ensuring the health and safety of employees in the workplace. This includes conducting audits, assessing risk, and creating reports to track safety performance.The successful candidate will have excellent communication skills and the ability to interact effectively with senior management levels. They will also have the...

Benefits and QualificationsHighly motivated individual with a proven track record of thriving in an entrepreneurial environment.Ability to be responsive to changing business needs, manage, and prioritize concurrent assignments.Enthusiasm and curiosity for continuous improvement and root cause analysis.Proven track record of enabling teams and building...

Job Summary:The Ticket Queue Manager is responsible for overseeing the flow, prioritization, and timely resolution of support tickets across all technical support channels. This role ensures efficient workload distribution, adherence to service level agreements (SLAs), and continuous improvement in customer satisfaction and team performance. The Ticket Queue...

Incident Resolution SpecialistBachelor's degree in IT or Telecommunications, or equivalent experience.The primary responsibility of this role is to manage and resolve critical incidents efficiently, adhering to established procedures and service level agreements.Provide expert command presence during major incidents, driving timely resolutions while ensuring...