Director of Human Resources Management

22 hours ago


Karachi, Sindh, Pakistan Xper2go Full time
About Xper2go

Xper2go is a leading organization dedicated to delivering exceptional service with enthusiasm, energy, and a genuine smile. Our client-centric approach prioritizes our clients at the heart of our success, fostering long-term relationships and contributing to our overall reputation.

Job Summary

The Director of Human Resources will spearhead talent acquisition efforts to attract and retain top-tier professionals in alignment with our strategic objectives. This multifaceted role encompasses a wide range of responsibilities within the HR domain, including designing and implementing robust compensation and benefits structures, overseeing the onboarding process, and facilitating employee engagement activities.

Main Responsibilities:

  • Lead and oversee talent acquisition efforts to attract and retain high-caliber professionals in alignment with our strategic goals.
  • Develop and implement effective recruitment strategies to ensure a robust pipeline of diverse and qualified candidates.
  • Collaborate with hiring managers to understand staffing needs and drive the recruitment process.
  • Oversee the onboarding process for new team members, ensuring a seamless integration into our organizational framework.
  • Identify skill gaps within the organization and develop targeted training programs to enhance employee capabilities.
  • Conduct Soft Skills' Training ensuring the call quality meets the standard set at Xper2go followed by affect realization.
  • Collaborate with department heads to create individualized development plans for employees.
  • Evaluate the effectiveness of training initiatives and make recommendations for continuous improvement.

Qualifications & Requirements:

  • Bachelor's degree in human resources, Business Administration, or a related field. A Master's degree or HR certification is a plus.
  • Proven track record with a minimum of 8-10 years of progressive experience in human resources, with a focus on leadership roles.
  • Demonstrated success in managing diverse HR functions, including talent acquisition, compensation and benefits, onboarding, training, and employee engagement.
  • Extensive experience in spearheading talent acquisition efforts, showcasing the ability to attract, recruit, and retain top-tier talent in alignment with organizational goals.


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