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2 weeks ago
The Business Development Analyst will be responsible for converting leads into prospective clients by building relationships and communicating effectively.
Main Responsibilities:
- Answering inbound and outbound sales calls, emails, and text messages.
- Converting leads into prospective clients through effective communication and relationship-building.
- Scheduling meetings and conference calls using various platforms.
- Preparing analysis reports and meeting minutes for senior management review.
- Handling customer complaints and resolving issues professionally and efficiently.
- Identifying client needs and responding promptly with solutions and alternatives.
Requirements:
- A minimum of Intermediate-level English communication skills, both verbal and written (preferably with a North American accent).
- Experience with Microsoft Office (Word, Excel, PowerPoint) and RingCentral or Avaya/Cisco IP Phones.
- Knowledge of the US Healthcare industry, with 1-3 years of hands-on experience in customer support.
- Availability to work during US working hours.
Additional Information:
- This is a full-time position with a competitive salary package.
- The ideal candidate will have excellent communication and interpersonal skills.
- Opportunities for career growth and professional development will be provided.
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