Account Management Team Leader

5 days ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time

Job Title: Account Management Team Leader

Key Responsibilities:
  • Lead and manage a high-performing team of account managers to achieve exceptional customer service and revenue growth goals.
  • Develop and execute strategic plans to increase customer satisfaction, retention, and revenue growth.
  • Oversee the onboarding process for new clients, ensuring seamless integration and effective knowledge transfer.
  • Collaborate with cross-functional teams to align strategies and drive business outcomes.
  • Build and maintain strong relationships with key accounts, serving as the primary point of contact for their needs and concerns.
  • Monitor team performance, providing actionable feedback and coaching to enhance individual and team capabilities.
  • Stay current with industry trends and competitor landscape to identify new business opportunities.
  • Prepare and present regular reports to senior management, highlighting key metrics and insights.
Essential Qualifications:
  • Proven track record of success in account management, preferably in the software industry.
  • Strong leadership skills, with the ability to motivate and inspire high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong negotiation and problem-solving skills, with the ability to adapt to changing circumstances.
  • Proficient in CRM software and other relevant tools.

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