Taxi Operations Coordinator

2 weeks ago


Lahore, Punjab, Pakistan beBee Careers Full time
Taxi Dispatcher

This position involves handling customer inquiries, dispatching taxis efficiently, and ensuring excellent service delivery. As a key member of our team, you will play a vital role in maintaining the high standards of our taxi services.

Key Responsibilities:
  1. Respond to customer inquiries via phone and online booking platforms.
  2. Dispatch taxis to customers in an efficient and timely manner.
  3. Monitor and update dispatching software to track vehicle locations and availability.
  4. Coordinate with drivers to ensure smooth operations and address any issues.
  5. Maintain accurate records of bookings, cancellations, and complaints.
  6. Communicate with customers regarding fare estimates and route details.
  7. Address customer complaints professionally and escalate issues when necessary.
  8. Contribute to resolving scheduling conflicts and optimizing fleet efficiency.
  9. Ensure compliance with all relevant transportation regulations.
Required Skills and Qualifications:
  • Education: High school diploma or equivalent (Bachelor's degree preferred).
  • Previous experience in customer service, dispatching, or transportation/logistics is highly valued.
  • Effective communication and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Proficiency in using computer software and Microsoft Office.
Benefits and Requirements:
  • A competitive compensation package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Availability to work in shifts, including nights, weekends, and holidays.


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Taxi Dispatcher & Customer Service SpecialistThis is an entry-level position that requires strong communication skills, problem-solving abilities, and experience working in a fast-paced environment.The ideal candidate will be responsible for handling customer inquiries, dispatching taxis efficiently, and maintaining accurate records of bookings and...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Service Agent & Dispatch CoordinatorWe are seeking a highly organized and detail-oriented individual to fill this role.This position involves handling customer inquiries, dispatching taxis efficiently, and maintaining accurate records of bookings and complaints.Main Responsibilities:Respond to customer inquiries and provide solutions in a timely...


  • Lahore, Punjab, Pakistan Horizon Solutions Management Full time

    Customer Service Representative & Taxi DispatcherHorizon Solutions Management Lahore, Punjab, PakistanJob Summary:We are seeking a reliable and customer-focused individual to join our team as a Customer Service Representative & Taxi Dispatcher. This role involves handling customer inquiries, dispatching taxis efficiently, and ensuring excellent service...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Service Representative & Taxi DispatcherWe are seeking a customer-focused individual to fill this role.This position involves handling customer inquiries, dispatching taxis efficiently, and ensuring excellent service delivery. The ideal candidate should have strong communication skills, the ability to multitask, and experience in a fast-paced...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking a reliable and customer-focused individual to join us as a Customer Service Representative & Taxi Dispatcher. This role involves handling customer inquiries, dispatching taxis efficiently, and ensuring excellent service delivery.Key Responsibilities:Respond to customer inquiries via phone and online booking...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Role OverviewWe are seeking a highly skilled Limo Dispatcher to join our team in Lahore.The ideal candidate will be responsible for managing dispatch operations, coordinating with drivers, ensuring timely pick-ups and drop-offs, handling customer inquiries, and managing schedules.Key Responsibilities:Make inbound and outbound calls to potential clients to...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a highly skilled and organized Operations Associate to oversee daily operational activities in the Dubai branch.As an integral member of our team, you will be responsible for coordinating with various departments to ensure smooth operation processes, monitoring inventory levels, and collaborating with suppliers to guarantee timely product...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Operations CoordinatorWe are seeking an experienced Operations Coordinator to join our team. In this role, you will be responsible for coordinating day-to-day operations, including managing a team of employees in the field.Responsibilities include scheduling travel, arranging employee-client meetings, managing company vehicles, and recruiting...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Operations and Coordination ManagerAbout the RoleWe are seeking an experienced Operations and Coordination Manager to join our team. This role will be responsible for ensuring the smooth operation of the office, including administrative support, coordination among departments, and maintaining the office environment.Key ResponsibilitiesProvide administrative...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Operations CoordinatorWe are seeking a highly organized and detail-oriented Operations Coordinator to assist with the day-to-day operations of our office. The successful candidate will be responsible for coordinating with administrative vendors and ensuring the smooth functioning of our office.Coordinate with administrative vendors, inspection and scrutiny...