
Taxi Dispatcher Assistant
6 days ago
This is an entry-level position that requires strong communication skills, problem-solving abilities, and experience working in a fast-paced environment.
The ideal candidate will be responsible for handling customer inquiries, dispatching taxis efficiently, and maintaining accurate records of bookings and complaints.
Main Responsibilities:- Respond to customer inquiries and provide solutions in a timely manner.
- Dispatch taxis to customers based on their requirements and preferences.
- Monitor and update dispatching software to ensure seamless operations.
- Coordinate with drivers to resolve any issues and maintain smooth operations.
- Maintain accurate records of bookings, cancellations, and complaints.
- Education: High school diploma or equivalent (Bachelor's degree preferred).
- Experience: Previous experience in customer service, dispatching, or transportation/logistics is a plus.
- Skills:
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to multitask and work under pressure.
- Proficiency in using dispatch software, GPS tracking systems, and Microsoft Office.
- Strong organizational and time management skills.
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Taxi Operations Coordinator
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