
Customer Support Professional
11 hours ago
As a key player in our organization, you will be responsible for providing top-notch support to our customers.
Key Responsibilities:- Assess and identify customer needs to achieve satisfaction
- Make follow-up calls to customers at specified dates and times
- Keep accurate records of customer interactions
- Adhere to established communication protocols, guidelines, and policies
- Manage a high volume of inbound and outbound calls
- Utilize call center scripts when handling various topics
Additional Requirements:
- Ability to work rotational shift hours, including late evenings or early mornings
- Capacity to thrive in a fast-paced environment
Required Skills:
- Ability to function effectively in a dynamic environment
Based in Islamabad, Pakistan
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