
E-commerce Operations Director
1 week ago
The Role
- Oversee the day-to-day operations of the e-commerce website, ensuring optimal performance and functionality.
The Responsibilities
- Sales & Conversion Optimization: Develop strategies to increase online sales, conversion rates, and customer retention.
- Digital Marketing: Collaborate with the marketing team to manage SEO, PPC, email marketing, and social media campaigns.
- Product Management: Ensure accurate product listings, pricing, descriptions, and images.
- Customer Experience: Enhance the online shopping experience by implementing UX/UI improvements and personalization strategies.
- Inventory & Order Management: Coordinate with logistics teams to maintain stock accuracy, optimize fulfillment processes, and improve supply chain efficiency.
- Data & Performance Analysis: Utilize analytics tools to monitor website traffic, sales trends, and customer behavior.
- Promotions & Campaigns: Plan and execute online sales events, promotional campaigns, and discount strategies.
The Ideal Candidate
- Bachelor's degree in Marketing, Business, E-commerce, or a related field.
- Experience: Minimum [X] years in an e-commerce management role.
- Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce, Magento, BigCommerce).
- Proficiency in digital marketing, including SEO, SEM, and paid advertising strategies.
- Hands-on experience with web analytics tools (e.g., Google Analytics, Hotjar).
- Knowledge of UX/UI best practices and conversion rate optimization (CRO).
- Excellent problem-solving skills and attention to detail.
The Benefits
- Competitive salary and performance-based incentives.
- Health and wellness benefits.
- Professional development opportunities.
- Flexible work environment.
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