
Night Operations Supervisor
1 week ago
We are seeking an ambitious individual to fill the position of Night Floor Manager.
- This role involves overseeing and coordinating day-to-day operations during night shifts, ensuring seamless execution of tasks and maintaining a productive work environment.
- As the ideal candidate, you will possess strong leadership and team management abilities, excellent communication and interpersonal skills, basic understanding of telemarketing processes, problem-solving aptitude, and ability to work under pressure.
In this capacity, you will be responsible for supervising a team of telemarketers, monitoring calls, and providing feedback for performance improvement. Additionally, you will ensure compliance with industry regulations and prepare shift reports to communicate effectively with management.
Educational QualificationsA Bachelor's degree in Business Administration, Accounting, or a related field from a recognized institution is preferred. Fresh graduates are encouraged to apply.
Required SkillsThe successful candidate will possess:
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Basic understanding of telemarketing processes.
- Problem-solving aptitude and ability to work under pressure.
- Proficiency in MS Office; familiarity with accounting software is a plus.
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