Sales and Customer Service Representative

1 week ago

Lahore, Punjab, Pakistan beBeeCustomerService Full time 6,000,000 - 8,400,000

We're looking for a skilled Sales and Customer Service Representative to join our growing team.

Key Responsibilities:

  • Handle customer inquiries via calls, text messages, and emails
  • Provide accurate service details, quotes, and assist with appointment bookings
  • Understand vehicle types to determine pricing based on car size
  • Utilize CRM tools to log, track, and manage leads and customer interactions
  • Follow up with customers post-service to collect feedback and ensure satisfaction
  • Represent the company professionally and reliably during all customer interactions

Requirements:

  • Proven experience in customer service and/or phone-based sales
  • Excellent verbal and written communication skills
  • Basic understanding of car types (sedans, SUVs, trucks, etc.) and how they impact pricing
  • Familiarity with CRM systems (e.g., HubSpot, Zoho, Salesforce, or similar)
  • Highly dependable and responsive
  • Able to multitask and handle multiple inquiries with a positive, problem-solving attitude

Working Hours:

Part-time | 12:00 AM - 5:00 AM (PKT) | Monday-Friday

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