IT Relationship Manager

6 hours ago


Lahore, Punjab, Pakistan Prime System Solutions Full time

We are seeking a highly motivated IT Relationship Manager to manage relationships with our US-based Managed Service Provider clients. In this role, you will be responsible for ensuring client satisfaction and helping them achieve their business goals through our services.

About the Job

You will act as the primary point of contact for customers, understanding their business needs and ensuring they derive maximum value from our services. You will develop and execute customer success strategies, ensuring high client retention and satisfaction.

  • Build and maintain strong, long-term relationships with MSP clients in the US.
  • Collaborate closely with internal teams (sales, operations, and technical support) to ensure seamless service delivery.
  • Identify opportunities for upselling or expanding services based on client needs.

The ideal candidate will have a strong background in customer relationship management, with a focus on the IT and tech industries, and a proactive approach to problem-solving.



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