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4 days ago
We are seeking a skilled Customer Care Executive to join our team. In this role, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills. You will work closely with the operations team to resolve customer issues and provide online support to customers.
Job Description:
- Deliver excellent customer service through phone, email, and live chat.
- Resolve customer complaints and issues in a timely and professional manner.
- Collaborate with the Operations team to resolve complex technical issues.
- Provide online support to customers through various channels.
Requirements:
- Qualification: Minimum graduate from a reputable university.
- Communication Skills: Fluent in English and Urdu with a neutral dialect.
- Experience: Preferably 6 months to 1 year of experience in customer service.
- Salary: Competitive salary package.
- Shift: Rotational shifts (monthly rotation).
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