Assistant Manager Customer Services

Answer customer calls and emails, answer customer inquiries.Handle customer complaints and issues, provide solutions and ensure customer satisfaction.Maintain customer records, update and manage customer information.Assist sales and marketing departments in processing customer orders and service requests.Track customer feedback and provide improvement...

OverviewWe are seeking experienced candidates with experience working in a customer service role to join our growing team. The role is to respond to customer inquiries over the phone and via email. This position does NOT involve sales. As the customers are based in the UK, an excellent level of spoken and written English is required.ResponsibilitiesRespond...

Plan and control the parts/Material consumption. Conduct orientation programs of newly appointed staff and train them.Devise strategies to achieve repair/revenue targets/KPIs.Assist NSM in forecasting future targets and devising new plans to enhance CSD staff performance.Assist NSM in formulating, implementing and improving service standards to build a...

PRINCIPAL ACCOUNTABILITIES:Customer retention through 24x7 support for complaints & queries.Customer satisfaction through relationship building.Account enrichment through upselling.Collection of billing.Accurate and timely reporting.DETAIL OF MAIN RESPONSIBILITIES:Act as the main point of contact (POC) between client and company.Interact and communicate with...

Company DescriptioniTack Solutions is dedicated to providing innovative technology solutions for the healthcare sector, including Primary Care, Clinics, Labs, Hospitals, and more. Leveraging a 360-degree business approach, iTack encompasses Technology, Processes, Business, and People to optimize productivity. Our extensive experience with global clients...

Minimum BBA in Marketing or MBA in the same field.The Prism services careers & HR is looking for Assistant Marketing Manager for ITS.KHi a technology solutions company providing consulting and implementation services in Karachi on urgent basis.Job SpecificationHas good communication and presentation skills.Needs to be proficient in English.Proficient with...

Role: To implement the Customer Service strategies locally in order to increase profitability through the continuous improvement of customer satisfaction by the provision of accurate and timely internal and external communication before, during, and after the use of TNT services.Job SpecificationSkills: The incumbent must have dynamic, result-oriented,...

Qualifications and SkillsExperience: Minimum 2+ years in a customer service management or supervisory role, preferably in retail or e-commerce, with experience managing remote teams.Industry Knowledge: Familiarity with garment retail, particularly knitted apparel (hoodies, t-shirts, sweatshirts, pajamas), including product specifications and customer...

Customer Service ProfessionalWe are seeking a Customer Service Professional to join our team. As a key member of our organization, you will be responsible for building strong relationships with customers and providing them with exceptional service.Key Responsibilities:Coordinate with stakeholders for timely delivery of goods and services.Respond to customer...

Qualifications and SkillsExperience: Minimum 2+ years in a customer service management or supervisory role, preferably in retail or e-commerce, with experience managing remote teams.Industry Knowledge: Familiarity with garment retail, particularly knitted apparel (hoodies, t-shirts, sweatshirts, pajamas), including product specifications and customer...