SolaX Power Technical Service Specialist

6 days ago


Lahore, Punjab, Pakistan SolaX Power Full time
About the Role

We are seeking a highly skilled Technical Service Specialist to join our team at SolaX Power.

The successful candidate will be responsible for providing technical support and service to customers, including pre-sales and after-sales support, fault analysis, and troubleshooting.

Key Responsibilities
  1. Provide Technical Support: Offer expert technical guidance and assistance to customers via phone, email, or in-person.
  2. Fault Analysis and Troubleshooting: Analyze customer issues and provide effective solutions to resolve problems efficiently.
  3. Data Analysis and Improvement: Review data to ensure accuracy and implement improvements to enhance customer satisfaction.
  4. Communication and Reporting: Collaborate with internal teams and timely report product issues to ensure smooth operations.
  5. On-Site Support and Training: Travel to provide on-site training and support to distributors and installers.


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