S&P Global Collections Expert

7 days ago


Islamabad, Islamabad, Pakistan S&P Global, Inc. Full time

Job Description:

This Client Financial Liaison position is responsible for providing exceptional customer service to clients and ensuring timely and accurate collections. As a member of our S&P Global Credit and Collections team, you will work closely with internal stakeholders to resolve customer issues and provide proactive solutions.

Main Responsibilities:

  • Participate in the collection of outstanding receivables, including making collections calls and communicating with customers.
  • Enforce policies and procedures related to payment, cancellation, and suspension/termination of customer services.
  • Provide general customer service regarding customer refunds, payment forms, payment discrepancies, and tax forms/procedures, payment histories, statements of account, among others.
  • Monitor and maintain accounts within the assigned territory, including performing reconciliations and adjustments.


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