
Facility Management Specialist
19 hours ago
Job Summary:
This role involves overseeing the day-to-day operations of residential facilities to ensure resident satisfaction.
Key Accountabilities:
- Respond promptly and fairly to resident complaints and issues
- Collect service charges from apartment owners within agreed timelines
- Lead front-end employees to deliver exceptional customer service
- Optimize facility utilization across all blocks
- Communicate key performance indicators to senior management regularly
- Maintain confidentiality and handle sensitive tenant information
- Prepare and execute necessary documentation
Required Skills and Qualifications:
- Effective communication and interpersonal skills
- Critical thinking and problem-solving abilities
- Proficient in MS Office applications (Word, Excel, PowerPoint)
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