Customer Service Manager

5 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Description

We are seeking a skilled Customer Service Manager to lead our team in delivering exceptional service to our clients. As a key member of our operations team, you will be responsible for managing multiple customer relationships, providing timely and effective solutions to complex problems, and driving business growth through strategic partnerships.

Key Responsibilities:

  • Manage and maintain high-level client relationships to ensure long-term business success.
  • Develop and implement process improvements to increase efficiency and reduce costs.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Analyze data to identify trends and areas for improvement.

Requirements:

  • Minimum 2 years of experience in customer service or account management.
  • Excellent communication and problem-solving skills.
  • Able to work in a fast-paced environment with multiple priorities.


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