Chief System Coordinator

7 days ago

Islamabad, Islamabad, Pakistan beBeeAdministration Full time 5,000,000 - 8,000,000

System Administrators play a pivotal role in ensuring seamless operations within our organization. As we seek a skilled professional to join our team, we are looking for an individual who can effectively manage and troubleshoot various systems.

Key Responsibilities:
  • Maintain and optimize Salesforce Service Cloud configurations to enhance Customer Support efficiency
  • Troubleshoot VoIP, CCM, WFM, and IVR systems to minimize downtime and ensure optimal performance
  • Collaborate with cross-functional teams to implement solutions and drive system workflow optimization
  • Analyze system workflows to identify opportunities for automation and improvement
  • Document system configurations, processes, known issues, and resolutions
Requirements:
  • Bachelor's degree in Information Systems or related field
  • Active Salesforce Administrator Certification
  • Minimum 1 year of experience as a Salesforce Administrator or Business Analyst
  • Hands-on experience with VoIP and IVR systems in support or administrative capacity
About Our Organization:

We value exceptional service and commitment to customer satisfaction. We are dedicated to fostering a collaborative environment where professionals can grow and contribute to our mission.

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