
Chief Information Officer
21 hours ago
Chief Information Officer - IT Strategy Leader
">- Key Responsibilities:
- Develop and execute a comprehensive IT strategy aligned with the airline's business objectives.
- Lead the MIS department in overseeing enterprise IT infrastructure, network, server management, user support, and business applications.
- Ensure 24/7 availability and reliability of mission-critical systems including but not limited to Departure Control System (DCS), airline reservation and ticketing platforms, Flight Operations Systems, and corporate voice communication systems.
- Oversee server infrastructure, data backup, disaster recovery, and cybersecurity measures to protect against threats and ensure compliance with industry standards.
- Collaborate with commercial, operations, and other guest service teams to align IT solutions with business objectives.
- Participate in vendor management, contract negotiations, and evaluation of new technology solutions to drive innovation and cost-effectiveness.
Minimum Qualifications:
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Minimum 10+ years of experience in IT leadership, preferably in the aviation sector.
- Strong experience in managing enterprise IT infrastructure and networks, airline systems such as DCS/PSS, end-user support, and IT service management (ITSM).
- In-depth knowledge of IT security, business continuity, and regulatory compliance.
- Proven ability to manage cross-functional teams and deliver under pressure.
- Strong communication, analytical, and project management skills.
- Certifications such as ITIL, PMP, Cisco, Microsoft, or AWS are a plus.
- Familiarity with aviation-specific compliance (e.g., IATA standards, CAA/FAA/ICAO guidelines).
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