Senior Hospitality Executive
23 hours ago
Introduction:
We are seeking an experienced Restaurant General Manager to join our team. This is an exciting opportunity to work with a reputable restaurant group and contribute to our continued success.
Responsibilities:
- Manage Daily Operations: Oversee day-to-day restaurant operations, including staff scheduling, inventory management, and maintaining a clean and safe environment.
- Lead by Example: Foster a positive team culture, lead by example, and develop staff to excel in their roles.
- Deliver Exceptional Customer Service: Respond promptly to guest complaints, resolve issues effectively, and deliver exceptional customer service.
- Develop Staff: Provide ongoing training and development opportunities to enhance staff skills and knowledge.
- Recruit and Select: Participate in recruitment and selection processes, train new staff, and supervise existing team members.
- Evaluate Performance: Conduct regular performance evaluations, provide constructive feedback, and develop action plans for improvement.
- Analyze Financial Performance: Assist in budgeting, forecasting, and analyzing financial performance to drive business growth.
- Implement Marketing Strategies: Collaborate with the head office to develop and implement marketing strategies that attract and retain customers.
Requirements:
- Minimum 3 years of experience in a senior management role within the restaurant and/or hotel industry.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate a team effectively.
- Knowledge of financial management and budgeting principles.
- Commitment to delivering exceptional customer service and fostering a positive team culture.
Benefits:
Competitive salary, comprehensive benefits package, and opportunities for career advancement. We offer housing options and a company car after one year of service.
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