CCaaS Platform Operations Manager

Job DescriptionWe are seeking a highly skilled CCaaS Engineer to oversee the daily operations of our contact center platform. The successful candidate will be responsible for monitoring, troubleshooting, and maintaining the system, as well as resolving technical issues and collaborating with customers and vendors.

Required Skills and QualificationsCertification in CCaaS platforms (e.g., NICE CXone, Genesys)Hands-on experience with NICE CXone Studio and features like ACD, IVR, Auto Dialer, OmniChannel, WFM, etc.Strong knowledge of Linux Administration, networking protocols (TCP/IP, DNS, SMTP, etc.), and cloud technologiesFamiliarity with monitoring tools like...

Job DescriptionAs a CCaaS Engineer at Ufone 4G, you will be responsible for managing the daily operations of our cloud contact center platform. This includes monitoring and troubleshooting systems, performing regular updates, and ensuring seamless integration with other platforms. You will work closely with customers and vendors to provide technical support,...

Required Skills and QualificationsTo succeed in this role, you will need to possess a strong understanding of Linux Administration, networking protocols (TCP/IP, DNS, DHCP, SMTP), and cloud technologies. Proficiency in monitoring tools (SolarWinds, Nagios) and service provisioning is also essential. Additionally, you should have hands-on experience with NICE...

Senior Leadership Position:Jubilee Life Insurance Limited-Window Takaful Operations is seeking an experienced professional to fill the role of Team Manager. As a senior leader, you will be responsible for managing a team of Takaful Operations staff, overseeing daily operations, and driving business growth.Key Responsibilities:Manage and lead a team of...

About the Role:The Insurance Leadership Position at Jubilee Life Insurance Limited-Window Takaful Operations seeks an experienced professional to lead our Takaful Operations team. As a seasoned leader, you will oversee the day-to-day operations, manage team performance, and drive business growth.Key Qualifications:Proven leadership experience in Takaful...

DevOps Operations Manager Job OverviewOur organization is looking for a skilled DevOps Operations Manager to oversee the management of our infrastructure, ensuring seamless execution of our technology strategies.This role requires a deep understanding of DevOps principles, cloud services, and virtualization platforms.The successful candidate will have...

Job DescriptionAs E-Learning Platform Manager, you will oversee the design, development, and maintenance of our e-learning platform. This includes configuring Cute FTP / mySQL / PHP for testing and uploading websites, imposing filters to avoid spam mails, and maintaining the quota of existing websites.

About DarazWe are a leading e-commerce platform in South Asia, empowering more than 100,000 active sellers with world-class marketplace technology.Our VisionTo be a champion of South Asia serving 100 million customers and businesses by 2030.The Role:Responsible for handling a team of 100+ Operators on the ground.Manage daily attendance, in & outs, OT...

About Us:CrecenTech Systems Private Limited is a dynamic organization seeking a skilled Freelance Operations Manager to spearhead our growth on freelance platforms. This role demands a hands-on approach, where you will directly apply for jobs, close deals, and lead the freelance team to achieve exceptional results.Job Overview:The ideal candidate has an...

About UsWe are AppsGenii Technologies, a leading company in the IT Services and IT Consulting industry. We are seeking a Freelance Platform Development Manager to join our team.As a Business Development Specialist, your primary responsibility will be to manage and grow our presence on Upwork. You will identify and pursue new business opportunities on...

Business Development OpportunitiesSaivra Technologies is seeking a results-driven Business Developer to join our team. This role offers an exciting opportunity to leverage your skills and experience in freelance platforms to drive business growth in international markets.Responsibilities:Generate leads and convert clients on freelance platforms.Develop...

Job Description  As an Internal Operations Manager at Full Circle Agency, you will be responsible for overseeing the efficient functioning of our internal workflows and ensuring that clients receive timely and professional responses. This role requires strong attention to detail, excellent communication skills, and the ability to identify and address...

We are HZA SMC PVT LTD, a dynamic and growing e-commerce company seeking an experienced professional to manage and optimize our e-commerce operations.Job DescriptionWe are looking for a highly motivated and experienced e-commerce expert with 1-2 years of experience to manage and optimize our e-commerce operations. The ideal candidate will have a strong...

Role OverviewWe are seeking a highly skilled International Operations Manager to join our team at ABS Tech. As a key member of our organization, you will be responsible for managing a small team and reporting directly to the French CEO.About UsABS Tech is an outsourcing company that partners with enterprise organizations to accelerate their digital...

We are seeking a highly skilled Network and System Operations Manager to join our team at Prime System Solutions. The ideal candidate will have a strong background in system and network administration, as well as expertise in virtualization platforms.This role involves managing and maintaining client network infrastructures, including routers, switches,...

Job Summary:The Takaful Operations Supervisor will be responsible for leading a team of Takaful Operations staff, overseeing day-to-day operations, and ensuring compliance with company policies and procedures.Key Responsibilities:Manage and lead a team of Takaful Operations staff to ensure effective delivery of services.Oversight of daily operations to...

Key RequirementsExperience in E-commerce operations is highly desired. The ideal candidate will have a proven track record of successfully managing e-commerce initiatives and driving business growth through strategic partnerships and innovative solutions.Key Skills and Qualifications:Strategic thinking and leadership skillsExcellent communication and project...

Retail Portal OperationsAs a key member of our team at Cool Point (Pvt.) Ltd., you will be responsible for managing the day-to-day operations of our upcoming online retail portal. This role requires a strong background in E-commerce, excellent communication skills, and the ability to collaborate with various stakeholders including vendors, website...

Join us at Peers as a Manager of Operations, where you will have the opportunity to lead and manage our operations team. The ideal candidate will have experience in operations management and be able to handle a variety of tasks.About the RoleThe Manager of Operations will be responsible for managing the team, overseeing sales campaigns, and ensuring that all...