Cloud Contact Center Technical Lead

2 days ago


Lahore, Punjab, Pakistan Ufone 4G Full time
Required Skills and Qualifications
To succeed in this role, you will need to possess a strong understanding of Linux Administration, networking protocols (TCP/IP, DNS, DHCP, SMTP), and cloud technologies. Proficiency in monitoring tools (SolarWinds, Nagios) and service provisioning is also essential. Additionally, you should have hands-on experience with NICE CXone Studio and associated features, as well as certification in CCaaS platforms (e.g., NICE CXone, Genesys). Excellent problem-solving, analytical, and communication skills are necessary for effective collaboration and issue resolution.

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