Platform Architect for Contact Centers

Our Company OverviewAt Expertflow LLC, we develop innovative Cloud Contact Center Software that enables businesses to connect with their customers effectively. Our software is designed to facilitate seamless interactions across various channels, ensuring exceptional customer experiences.Key ResponsibilitiesTo represent our product effectively to potential...

Supervisory ResponsibilitiesThe Contact Center Operations Manager will lead by example, demonstrating exceptional leadership skills, emotional intelligence, and conflict resolution techniques. This individual will also be responsible for mentoring junior team members and fostering a positive work environment.

Client Services & Customer SupportGeeks Consultancy invites applications from motivated and enthusiastic individuals for the position of Business Process Associate.As a key member of our contact center team, you will be responsible for handling customer inquiries, resolving issues and providing exceptional customer service.Key requirements include a high...

Abacus Outsourcing's Contact Center is looking for a seasoned Team Lead to drive business growth through effective team management. The ideal candidate will have a strong background in leadership, with experience in a contact center environment. Key responsibilities include: * Leading, coaching, and mentoring a team of customer service representatives *...

**Key Responsibilities:**We are looking for an experienced Cross-Platform Application Architect to join our team at Workforce Commerce. The successful candidate will have a strong background in Android development and a passion for creating innovative mobile applications.The role involves designing, building, and maintaining high-quality Android applications...

Company OverviewUfone 4G, a leading telecommunications service provider in Pakistan, seeks a highly skilled CCaaS Engineer to join its team. This role is part of our efforts to deliver exceptional customer experiences through innovative cloud-based contact center solutions.

Big Data Leadership RoleConfiz is seeking a talented Big Data expert to lead our Big Data platform's design, development, and maintenance.As a leader in our team, you will collaborate with data engineers and Big Data Business Analysts across various platform layers, promoting innovative solutions and driving success in big data and analytics.Key...

Career OpportunitiesAt Septem Systems, we seek motivated individuals to join our Contact Center team as Customer Service Representatives. This role involves providing exceptional service standards and maintaining high customer satisfaction.Key responsibilities include resolving customer complaints swiftly and professionally, maintaining a high level of...

Role and ResponsibilitiesThe Call Center Representative will be the primary point of contact for customers, handling queries and concerns in a friendly and professional manner. They will also be responsible for identifying and assessing customers' needs to achieve satisfaction.Key Responsibilities:Managing incoming calls and customer service...

Required Skills and QualificationsTo succeed in this role, you will need to possess a strong understanding of Linux Administration, networking protocols (TCP/IP, DNS, DHCP, SMTP), and cloud technologies. Proficiency in monitoring tools (SolarWinds, Nagios) and service provisioning is also essential. Additionally, you should have hands-on experience with NICE...

At AlphaBOLD, we are seeking an experienced Senior Cloud Architect to lead the implementation and ongoing support of all Microsoft 365, Azure, and related technologies.About the RoleThe ideal candidate will have in-depth experience in Microsoft/Office 365, Azure, Active Directory, Windows/Linux environments, and related technologies. Responsibilities...

Service Center Expansion Manager Job Description:We are looking for a dynamic and ambitious Service Center Expansion Manager to join our team and play a pivotal role in expanding our service center network across the Central region. As a key member of our operations team, you will be responsible for developing and implementing strategies to drive business...

Key ResponsibilitiesThe ideal candidate will have:5+ years of experience in the cybersecurity domain, with at least 2-3 years in a similar role around presales, technical consultancy, and solutions architecting.Familiarity with security technologies and platforms such as firewalls, SIEM, DLP, XDR, and intrusion detection/prevention systems.Expertise in a...

The RoleWe're seeking a seasoned Platform Consultant to join our team! As a key member of our delivery squad, you'll work closely with stakeholders to understand requirements and translate them into technical specifications.Your expertise will be instrumental in proposing and devising solutions with minimal coding required. You'll assist the Architect in...

Sr. Azure Cloud Data Solution Architect - LeadThe Senior Azure Cloud Architect Team Lead will oversee the development of end-to-end cloud solutions, focusing on cloud migrations, governance, modernization, and Agile/DevOps transformation. This role will drive mutual success and growth by architecting innovative solutions for customers.As a key member of the...

Data Center Storage ProfessionalGillani Inc. is seeking a highly skilled Data Center Storage Professional to join our Information Technology and Services team in Islamabad, Pakistan.Job OverviewThe ideal candidate will have at least 5 years of hands-on work experience on multi-vendor storage solutions and strong problem analysis and diagnostic skills.Key...

Enterprise Storage Solutions ArchitectGillani Inc. is looking for an experienced Enterprise Storage Solutions Architect to support our Information Technology and Services team in Islamabad, Pakistan.Job SummaryThe successful candidate will possess at least 5-10+ years of experience in enterprise storage architecture and design.Key Responsibilities:Provide...

Stone age SIA is seeking a highly experienced Python Software Architect to lead the development and maintenance of high-quality software applications using Python and related technologies. The ideal candidate will have a strong background in computer science, experience with containerization technologies such as Docker and Kubernetes, and be familiar with...

Job DescriptionWe are seeking a highly skilled CCaaS Engineer to oversee the daily operations of our contact center platform. The successful candidate will be responsible for monitoring, troubleshooting, and maintaining the system, as well as resolving technical issues and collaborating with customers and vendors.

Job OverviewThe Power Platform Developer/Lt. will lead projects, create collateral, coach, mentor and encourage on- and off-shore team members. This role is responsible for the overall quality of the engagements led.Lead discovery and design work sessions to obtain requirements clarity and produce deliverablesManage the implementation to meet customer needs