
Amazon Account Manager
1 day ago
Job Overview
Seller Prism is seeking a highly skilled and results-driven Amazon Account Manager to join our team. As an Amazon Account Manager, you will be responsible for managing client accounts with a focus on communication, value addition, and retention.
Key Responsibilities:
- Client Management: Manage client accounts by providing exceptional customer service, addressing concerns, and ensuring timely resolution of issues.
- Liaison between Clients and Internal Teams: Act as a liaison between clients and internal teams to ensure seamless execution of client objectives.
- Service Oversight: Oversee key services such as PPC, SEO, design, logistics, payments, catalog management, and issue resolution.
- Team Leadership: Lead a small team of specialists to assist in providing services to clients.
- Growth Strategies: Develop and execute growth plans for assigned accounts, working closely with direct reports.
- Account Strategies: Communicate account strategies and ensure deliverables are met on time.
- Results Driven: Drive high client satisfaction and trust, strong client retention and renewal rates, significant account revenue growth through upselling and cross-selling, operational efficiency by resolving client issues promptly, and proactive growth strategies that deliver measurable ROI.
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